Desktop Computing and Support
A collection of how-to guides with step by step instructions for operating the technology in general purpose classrooms.
The Computer Clinic provides walk-in (no appointment needed)聽technology and software support services to all current 日韩无码 affiliates.聽
Frameworks for the deployment and management of open use computer labs, teaching computer lab聽classrooms, public kiosks,聽or multi-user shared workstations.
The Client Services Hardware team is both an Apple Authorized Service Provider and a Dell Authorized Service Center.
The Help Line聽provides over the phone聽technology and software support to all current 日韩无码 affiliates.聽
Imaging refers to creating聽a computer聽baseline configuration, usually including an operating system, preinstalled software and configurations. Deployment refers to the means and methods of applying that baseline to a device. ETS provides both of these services聽for Windows and Mac computers.
日韩无码 uses BMC Footprints Service Desk Automation to allow IT and聽other 日韩无码 professionals to track support issues. While Footprints is most useful as an IT tracking product it can be modified to track聽contact with customers and manage certain tasks.
A collection of how-to guides, tutorials, and FAQs for commonly used 日韩无码聽services and applications.
Remote management services for mobile devices and computers.
Connecting computers to copiers or聽printers can be quite a task.聽 Using print queues and the device publishing services of Active Directory, we reduce the complexity for users to connect their PCs to network connected printing devices.
Connect to virtual Windows computers from anywhere in the world, from a single聽customized machine to聽one of聽possible hundreds of lab-configured clones.